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ITIL ITIL-5-Foundation日本語受験教科書 & ITIL-5-Foundation過去問題

当社JpexamのすべてのITIL-5-Foundationトレーニングファイルは、この分野の専門家と教授によって設計されています。教材の品質は保証されています。すべての顧客の実際の状況に応じて、すべての顧客に適した学習計画を作成します。当社からITIL-5-Foundation学習教材を購入する場合、ITIL-5-Foundation試験に簡単に合格するための専門的なトレーニングを受けることをお約束します。専門的なトレーニングにより、ITIL-5-Foundation試験に合格し、関連する認定資格を最短で取得します。

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試験の準備方法-最高のITIL-5-Foundation日本語受験教科書試験-認定するITIL-5-Foundation過去問題

ITIL-5-Foundation認定を取得することは、学生、教師、主婦など、さまざまな分野の多くの人々にますます一般的になっていることがわかっています。全員がITIL-5-Foundation認定を取得することが望まれます。私たちのITIL-5-Foundation試験ダンプ問題は、短時間で認定を取得するために最善を尽くすために非常に必要です。 ITIL-5-Foundation Exam Braindumpsは、試験に合格する手を差し伸べます。 ITIL-5-Foundation Exam Torrentは、認定を取得するための最良の学習ツールです。

ITIL Foundation (Version 5) 認定 ITIL-5-Foundation 試験問題 (Q74-Q79):

質問 # 74
Which of the following activities BEST represents transfer of goods in a service offering?

A. A team attends a virtual training session
B. A customer receives advice from a helpdesk agent
C. A cloud user accesses shared online storage
D. A service provider supplies new laptops to the customer

正解：D

解説：
ITIL Version 5 describes three forms of service relationships during delivery: access to resources, transfer of goods, and service actions. Transfer of goods refers to situations in which goods are provided to users as part of the service. In the deliver activity section, examples include non-returnable equipment and supplies, manuals, and access keys. Among the options, supplying new laptops to the customer best represents transfer of goods, so B is the correct answer. Option A is clearly access to resources because the user is accessing shared online storage. Options C and D are service actions because they involve support, training, or advice provided by the service provider. ITIL also notes that in some cases something may appear to be transfer of goods but is actually access to resources if ownership remains with the provider. However, in exam-style interpretation, "supplies new laptops to the customer" is the best available match to transfer of goods.
Therefore, using the ITIL framework's service interaction categories, B is the strongest and verified answer.

質問 # 75
What is a digital service?

A. A catalogue of services for consumers
B. A combination of technology resources designed for consumers
C. The transfer of goods from provider to consumer
D. A service that fully or largely relies on digital products.

正解：D

解説：
A digital service is a service that fully or largely relies on digital products, which makes option A correct.
ITIL distinguishes between digital products and digital services while showing that they are closely connected. The digital product is the combination of digital resources designed to offer value. The digital service is the means by which value is co-created with consumers using those products. Option B is closer to the definition of a digital product. Option C describes one type of service interaction, not the general definition of a digital service. Option D refers to a catalogue or representation of available services rather than the service itself. The digital service concept reflects ITIL's focus on technology-enabled value creation through outcomes, service relationships, and managed access to capabilities.

質問 # 76
What does the "partners and suppliers" chapter of an ITIL Official Practice Guide provide?

A. Capability levels, criteria, and recommendations for self-assessment
B. Key information, automation, and tooling for a practice
C. Purpose and description of the practice
D. Dependencies on third parties

正解：D

解説：
The correct answer is A. ITIL Version 5 explains that each ITIL Official Practice Guide follows the same structure and addresses several aspects of a management practice. The "partners and suppliers" chapter specifically describes the dependencies of the practice on third parties and the support that may be provided by third parties. This makes option A the best answer. Option B is incorrect because capability levels, capability criteria, and self-assessment recommendations are covered in the "capability assessment and development" chapter. Option C is incorrect because the purpose and description of the practice are covered in the "general information" chapter. Option D is incorrect because key information, automation, and tooling are covered in the "information and technology" chapter. This structure helps organizations understand each practice holistically across the Four Dimensions of Product and Service Management, including people, processes, technology, and external relationships.

質問 # 77
Which activity has the purpose of developing, integrating, and testing digital products to transform designs into functional solutions?

A. Support
B. Build
C. Operate
D. Discover

正解：B

解説：
ITIL Version 5 explicitly states that the purpose of the "build" activity is "to develop, integrate, and test digital products, transforming designs into functional solutions." This exact sentence appears in the key facts table for the build activity and maps directly to option B. The build activity takes approved designs, specifications, and prototypes and turns them into working product or service solutions through development, integration, and testing. ITIL further explains that this stage can and should be highly automated where possible and is closely associated with practices such as software development and management, infrastructure and platform management, and service validation and testing. The other options clearly belong elsewhere in the lifecycle. Support is about restoring or maintaining service quality when performance or experience deviates from agreed levels. Discover is about aligning roadmaps and service offerings with needs and strategy. Operate is about maintaining and monitoring digital products and supporting systems in the live environment. Since the wording of the question matches the official definition of build almost word for word, B is the exact and fully verified answer.

質問 # 78
How do ' utility ' and ' warranty ' together support value co-creation?

A. Utility ensures the service is fit for use, while warranty ensures it is fit for purpose
B. Utility focuses on cost control, while warranty focuses on risk avoidance
C. Utility ensures the service is fit for purpose, while warranty ensures it is fit for use
D. Utility and warranty apply only to products, not services

正解：C

解説：
Utility and warranty together support value co-creation because utility makes the service fit for purpose and warranty makes it fit for use, so option D is correct. Utility answers the question, "What does the service do?" It refers to the functionality that helps consumers meet a need or remove a constraint. Warranty answers,
"How well does the service perform?" It covers assurance such as availability, capacity, continuity, and security. A service may offer useful functionality, but if it is unreliable or unavailable, it will still fail to create value. Likewise, a stable service with no useful functionality does not help consumers achieve outcomes. ITIL uses both ideas together to explain service quality and service levels. Combined, they help ensure that services are both useful and dependable in real-world use.

質問 # 79
......

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ITIL-5-Foundation過去問題: https://www.jpexam.com/ITIL-5-Foundation_exam.html

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というか、すごく、恥ずかしかったですすまなかった、わたしは足をばたつかせました、ITILのITIL-5-Foundation認定試験の合格証明書はあなたの仕事の上で更に一歩の昇進で生活条件が向上することが助けられます、あなたにITIL ITIL-5-Foundation試験に関する最新かつ最完備の資料を勉強させ、試験に合格させることだと信じます。

100％合格率のITIL ITIL-5-Foundation日本語受験教科書 & 合格スムーズITIL-5-Foundation過去問題 | 権威のあるITIL-5-Foundation技術試験

ITILのITIL-5-Foundation試験の認定はIT業種で不可欠な認定で、あなたはITILのITIL-5-Foundation認定試験に合格するのに悩んでいますか、したがって、我々のITIL Foundation Level試験学習資料がITIL-5-Foundation試験の一流復習資料であることを保証することができます。

数万人の候補者がITIL-5-Foundation学習教材を使用して学習能力を育成し、間違いなくその1つになることができます。